Terms of Service
Plain English. Last updated June 2026.
Quotes and pricing
Every job is quoted before work begins. The quote you approve — verbally or in writing — is the price you pay. If additional issues are discovered mid-job, work stops and you approve any change before it happens.
Guarantees
Response-time and workmanship guarantees described on this site are honored as written. Workmanship warranty covers our labor and the parts we supplied; it does not cover unrelated failures, pre-existing conditions we documented, or damage from other contractors' subsequent work.
Payment
Payment is due on completion, after you've confirmed the work. We accept cash, major credit cards, and Zelle. Estimates are free unless a diagnostic fee was quoted to you on the phone first.
Access and safety
We need safe, legal access to the work area. We'll treat your home with respect — shoe covers, drop cloths, cleanup — and we ask the same basic courtesy for our technicians.
Liability
We carry full general liability insurance. Claims are handled through our carrier; certificates of insurance are available on request before work begins.
This website
Content on this site is provided for general information. Service availability and response times can vary with weather, traffic, and call volume — the guarantees we honor are the ones stated explicitly, not inferences from marketing copy.